Data Feeds

In order to get your agency started with Bryx 911, we’ll need to start receiving your 911 calls (or “jobs”). Because Bryx 911 is a cloud platform, we typically receive job data directly from the computer aided dispatch system (CAD) via the internet. We accept data via several transports, including:

For any given transport, we accept data in just about any format. Preferred encodings, include, but are not limited to:

We also provide a proprietary software utility called Dispatch Courier, a simple solution for monitoring real-time data feeds from CAD databases and RMS file exports.

It typically takes about 1-2 business days for our team to analyze the data format and set up your agency in our system. Our accepted formats are flexible; we’re happy to work with your IT team to help find a format that will not require custom CAD integrations. Let us know which method you would prefer and we can discuss exact specifications.

After your agency has been set up, we will create accounts for you and any of your other agency managers. On the manage.bryx911.com website, managers will be able to generate a link which they can email to new users. Users create their own accounts and all agency managers will receive an email with a signup request; you can simply approve or deny any requests you receive.