Managers are able to reach a management interface by clicking the “Manage” button on bryx911.com or by going directly to manage.bryx911.com.

MANAGING YOUR AGENCY        

• Display and request to add new stations                    
• Managing agency-based settings, including:
  • User and apparatus responding requirements
  • Hydrants display settings
  • Passcode enforcement
• Managing response options
  • Create, edit, and delete both positive and negative response options
  • Easily add new response options to existing users and apparatus

MANAGING YOUR MEMBERS

• Add special identifiers and custom names to users using the new “Common Name” field
• Easily add and remove multiple SMS devices for any user in your agency
• Add users to your agency by searching for existing first responders in the Bryx 911 system
• Quickly approve or deny multiple join requests in bulk edit mode
• View and sort all agency members by name, email, or manager status

MANAGING YOUR GROUPS

• Quickly add or remove all agency members to any dispatch or messaging group
• Filter and search for members to add to a group

COMMON ACTIONS        

All functionality in the new management interface can be found in one of the four side-menu items:

• Agency
• Members
• Groups
• Location Services

EDITING GROUP MEMBERS

1. Go to Groups
2. Select the “Dispatch” or “Messaging” Tab
3. Find your group
4. Click the menu icon on the group
5. Select “View all Members”

Here, you can view all members in your agency and quickly add or remove people from a group. The list of members can be sorted, searched, and filtered to find particular agency members quickly. When adding a member to a group, a pop-up will appear to quickly prompt you for any additional information.

ADDING AN SMS DEVICE FOR A USER

1. Go to Members
2. Find your user
3. Click the user’s table row
4. Click the top-right menu icon
5. Select “Edit SMS Devices”

Here, you can view any of the user’s existing SMS devices and add a new one. Simply enter the user’s mobile phone number and they will begin receiving SMS alerts for new jobs and groups messages. Users can disable alerts any time by replying “STOP” via SMS.

CREATING AN APPARATUS

1. Go to Members
2. Select the “Apparatus” tab
3. Click the “Add” button

A prompt will appear to allow you to fill out information about your new apparatus.

The new “ID” field is a short name (6-character or less) used to quickly identify this apparatus. The ID field will also be used as the first section of the apparatus login email.

RESPONDING TO JOIN REQUESTS

1. Go to Members
2. Select the “Join Requests” tab

Here, you can list, search, and sort requests from first responders who would like to join your agency. You can select one or more requests and click “Approve” or “Deny” to quickly respond to requests. A prompt will appear, allowing you to select response options and permissions for the new members.

CREATING A MESSAGING GROUP

1. Go to Groups
2. Select the “Messaging” tab
3. Click “Create”

A prompt will appear, allowing you to enter the name of the new group. Once created, you will also be prompted to add all or specific agency members to the group.

CREATING A RESPONSE OPTION

1. Go to Agency
2. Select the “Response Options” tab
3. Click “Create”

A prompt will appear, allowing you to enter the name and type of response option. When selected for a job, a “positive” response indicates that the responder will be responding, while a “negative” response indicates that they will not be responding.

Once created, you can open the response option side menu and select “View Members” to apply this new option to one or more dispatch group members. All members of a dispatch group are required to have at least one positive and one negative response option.

MANAGING A SPECIFIC USER’S GROUPS

1. Go to Members
2. Find your user
3. Click the user’s table row

Here, you can view the user’s dispatch and messaging group memberships. To edit the user’s group memberships click the “Dispatch Groups” or “Messaging Groups” button in the top right. Once added, you can select a group from the list to edit the user’s permission and response options for the group.

MANAGING AGENCY SETTINGS

Go to Agency

THE BRYX SYSTEM SUPPORTS FOUR MAIN AGENCY SETTINGS:

1. User Responding — The setting controls if and how users can respond to jobs. When set to Off, no users can respond to jobs, even if they have the “respond” permission enabled for a dispatch group. When set to On, users with the “respond” permission enabled for a dispatch group can respond to jobs. When set to Forced, users with the “respond” permission will be prompted to respond when opening the job detail view in the Bryx 911 app. Users will not be able to see the complete job information until they provide a response.
2. Apparatus Responding — The setting behaves the same as the User Responding setting but applies to apparatus instead.
3. Show Hydrants — The setting controls whether or not hydrants can be displayed in the Bryx 911 app. When set to Off, no hydrants will be displayed. When set to On, hydrants will be displayed for fire jobs, if available.
4. Require Passcode — The setting allows agency managers to require an extra security measure for members of their agency. When On, all members will be required to set a passcode and will need to enter this passcode when opening the Bryx 911 app after periods of inactivity.

PROMOTING A USER TO AGENCY MANAGER

1. Go to Members
2. Find your user
3. Click the user’s table row
4. Click the top-right menu icon
5. Select “Promote To Manager”

A prompt will appear, allowing you to confirm the promotion.

Agency managers can:

• Add, remove, and edit users in the agency
• Approve or deny join requests
• Manage dispatch and messaging groups
• Modify agency-wide settings
• Promote and demote other agency managers
• Additionally, agency managers will receive emails for new agency join requests.